Introduction

FlowFlashSword ("we," "our," or "us") operates flowflashsword.com and provides blockchain deployment education services. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations.

Information We Collect

We collect various types of information to provide and improve our educational services:

How We Collect Information

• Directly from you when you fill out forms, register for courses, or contact us
• Automatically through cookies, web beacons, and similar tracking technologies
• From third-party services like Google Analytics for website performance analysis
• Through your interactions with our learning management system

How We Use Your Information

We use your personal information for legitimate educational and business purposes:

• Educational Services: Providing access to courses, tracking progress, and issuing certificates
• Communication: Sending course updates, announcements, and responding to inquiries
• Improvement: Analyzing usage patterns to enhance our platform and content
• Support: Providing technical assistance and customer service
• Legal Compliance: Meeting regulatory requirements and protecting our rights
• Marketing: Sending relevant course recommendations with your consent

Data Sharing and Disclosure

We may share your information in limited circumstances:

Service Providers

We work with trusted third-party service providers who assist in delivering our services. These include payment processors, email service providers, and learning management system vendors. All service providers are contractually bound to protect your information.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety, or that of our users.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to continued privacy protection.

Data Security

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your personal information
• Secure data storage with regular backups and disaster recovery procedures
• Staff training on data protection and privacy best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard protections.

Your Privacy Rights

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality, including login sessions and security features.

Analytics Cookies

Help us understand how visitors use our website to improve user experience and content.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness, with your consent.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for different periods depending on the type of data and purpose:

• Student records and course data: 7 years after course completion
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: 26 months from date of collection
• Support inquiries: 3 years from resolution date
• Financial records: 10 years as required by Philippine law

After retention periods expire, we securely delete or anonymize your information unless longer retention is required by law.

International Data Transfers

Some of our service providers may be located outside the Philippines. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Contractual commitments to protect your data according to Philippine standards
• Certification under internationally recognized privacy frameworks
• Regular monitoring of data protection practices

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify registered users via email about material changes
• Post a notice on our website highlighting important updates
• Provide a summary of changes for easy reference

Continued use of our services after policy updates indicates acceptance of the revised terms.